Apr
7
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BA has confessed to 34 more cancellations at its stricken new terminal. Since opening on 27 March 2008 BA’s Terminal 5 at Heathrow has been plagued with problems from baggage handling systems.
However, these latest set of cancellations are due to poor weather and snowfall over the weekend leaving thousand of passengers stranded. 144 flights where grounded on Saturday and it came as no surprise to travelers that a further 34 flights would not be taking off today.
British Airways had been expecting a smooth ride from Saturday 5th April, after BAA engineers and baggage handlers worked through the night to rectify any last glitches with the automated handling system.
A BA spokesman has tried to play down allegations that the terminal is to blame in saying: “This is not caused by the baggage system, this is simply because of the weather yesterday… there were a number of aircraft that were out of position which means that had a knock-on effect with the schedule today. It is simply because of the weather yesterday.”
Since opening last month the airline has been forced to scrap more than 450 flights. BA described the situation as ‘incredibly disappointing” and said the problems were expected to cost the airline upwards of £15 million.
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